Privacy Policy

At Aayla Clothing, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information when you use our website:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information (processed securely through our payment providers)
  • Order history
  • IP address and browser information
  • Website usage and browsing behaviour through cookies and analytics tools

2. How We Use Your Information

Your information may be used to:

  • Process and deliver your orders.
  • Communicate with you about your purchases.
  • Respond to customer support enquiries.
  • Improve our website, products, and services.
  • Detect and prevent fraudulent transactions.
  • Send promotional emails or marketing communications (only where permitted or with your consent).

3. Payment Information

We do not store your credit or debit card details.

Online payments are securely processed by trusted third-party payment providers using encrypted payment technology.

4. Cookies

Our website uses cookies and similar technologies to improve your browsing experience, remember your preferences, analyse website traffic, and enhance website performance.

You may disable cookies through your browser settings, although doing so may affect certain website features.

5. Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your information only with trusted third parties when necessary to:

  • Process payments.
  • Deliver your orders.
  • Provide website hosting and technical services.
  • Comply with legal obligations.
  • Prevent fraud or protect our legal rights.

6. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.

While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.

7. Your Rights

You may request to:

  • Access the personal information we hold about you.
  • Correct inaccurate information.
  • Update your contact details.
  • Request deletion of your personal information where legally permitted.
  • Opt out of receiving marketing communications at any time.

8. Third-Party Services

Our website may contain links to third-party websites or use third-party services such as payment gateways, analytics providers, and courier partners.

These third parties have their own privacy policies, and Aayla Clothing is not responsible for their privacy practices.

9. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements.

Any updates will be posted on this page with a revised "Last Updated" date.

11. Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

Email: support@aaylaclothing.com

WhatsApp: +94 XX XXX XXXX

Instagram: @aaylaclothing